Cancellation and Refund Policy for Karmaah Fashion Jewellery
Welcome to Karmaah Fashion Jewellery, operated by [Your Company Name] (“us,” “we,” or “our”). This Cancellation and Refund Policy outlines the rules and regulations for cancelling orders and obtaining refunds. By placing an order with us, you agree to comply with and be bound by this policy.
1. Order Cancellation
You may cancel your order within 24 hours of placing it, provided the item(s) have not been shipped. To cancel an order, please contact our customer service team at [your contact email] with your order number.
2. Refund Eligibility
Refunds will be considered under the following circumstances:
- Order Cancellation: If you cancel your order within the specified time frame.
- Defective or Damaged Items: If the item(s) you receive are defective or damaged, we will issue a refund or send a replacement upon verification.
3. Refund Process
Once refund is completed, it will take 5-7 Days to reflect in your bank account or original payment method
4. Shipping Costs
If your order has already been shipped before cancellation or if the return is not due to a defect or an error on our part, shipping costs are non-refundable. In the case of a return due to defects or errors, we will cover the return shipping costs.
5. Return of Goods
If you have received the item(s) and wish to return them, our standard return policy applies. Please refer to our “Returns and Refunds” policy for more details.
6. Product Availability and Pricing
Product availability and pricing are subject to change without notice. We reserve the right to discontinue products or adjust prices as needed.
7. Intellectual Property
All content on the Karmaah website, including images, text, and logos, is the intellectual property of [Your Company Name] and is protected by applicable copyright and trademark laws.
8. Governing Law
These Cancellation and Refund policies are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these policies will be resolved through binding arbitration in Delhi, India.
9. Changes to Policies
We reserve the right to update these Cancellation and Refund policies at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this page periodically for any updates.
Contact Us
If you have any questions or concerns regarding these policies, please contact us at karmaah19@gmail.com or mail us at 15, Harphool Singh Building, Clock Tower, Delhi-110007
Thank you for choosing Karmaah Fashion Jewellery!