Terms and Conditions for Karmaah Fashion Jewellery
Welcome to Karmaah Fashion Jewellery, operated by [Your Company Name] (“us,” “we,” or “our”). These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using the Karmaah website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Returns and Refunds
We offer a 7-day return policy on our fashion jewellery. To be eligible for a return, the following conditions must be met:
- The item must be unused and in the same condition as received.
- It must be returned in the original packaging.
To initiate a return, you must contact our customer service team within 7 days of receiving your order. Returns without prior communication may not be accepted.
3. Unboxing Video Requirement
To process your return, we require an unboxing video that clearly shows the following:
- The original packaging being opened.
- The item being unwrapped and examined.
- Any defects or issues with the product.
This unboxing video helps us ensure the authenticity of your return and serves as a quality control measure. Please email the unboxing video to [your contact email] along with your return request.
4. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within a reasonable timeframe.
5. Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to a defect or an error on our part.
6. Product Availability and Pricing
Product availability and pricing are subject to change without notice. We reserve the right to discontinue products or adjust prices as needed.
7. Intellectual Property
All content on the Karmaah website, including images, text, and logos, is the intellectual property of [Your Company Name] and is protected by applicable copyright and trademark laws.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms will be resolved through binding arbitration in Delhi, India.
9. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this page periodically for any updates.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at karmaah19@gmail.com or mail us at 15, Harphool Singh Building, Clock Tower, Delhi-110007
Thank you for choosing Karmaah Fashion Jewellery!